Sourcing
A practical process to source vetted wholesale suppliers that match your target margins, service levels, and customer demand profile.
A good supplier is not 'anyone with a catalog.' Write the constraints first: target landed-cost band, max lead time you can stock, pack you can pick, monthly volume you can actually fund, and whether you need authorization paper. If your doors live on Thursday delivery, a 70-day ocean factory is a C-item toy, not a primary.
Rank reliability above a heroic discount when the SKU is an A item. A 6% cheaper case that arrives 11 days late twice a quarter will cost you the door. Put OTIF and defect rate in the profile next to price. Sales will thank you when they can quote fill without lying.
Use Census County Business Patterns to size how many doors in your ring can even absorb the volume you are promising the factory. A hopeful forecast is how you accept an MOQ you will sit on.
Book the vertical's floor. Specialty food: Expo West. Aftermarket: AAPEX. General merchandise independents: ASD Market Week. State grocer and restaurant shows often produce denser follow-up than a national hall you cannot work in three days. Target 10 factories, 5 complementary distributors, and 5 buyers in your territory. Meetings before wheels-up.
Worked show. ASD, two people, $6,800 all-in. Sixteen conversations, four sample orders, two factories that could produce a W-9 and a COI on the spot. At day 120: one authorized, one dead on labels, two dead on MOQ. That is a pass — you did not put the dead ones in forward pick. The tote-only attendees spent the same money and still have a pile of unlabeled inners.
Between shows, harvest manufacturer-rep lists, association directories, and import records for who already ships your HS heading. LinkedIn works when the first note names territory, channel, and a credit-ready packet. 'Let's explore synergy' does not.
Send: legal name, warehouse city, vertical, approximate monthly volume in their category, how you sell (route, will-call, LTL), and what you want — authorized line, secondary source, or a test of three SKUs. Attach the W-9 and resale certificate so they do not have to ask. Houses that make the factory chase paperwork go to the bottom of the allocation pile.
Ask for a standard packet back: dated price list, MOQ tiers, lead time, payment terms, defect policy, Incoterm with place, sample process, and — if branded — the authorization criteria. Compare packets on one sheet. A factory that sends a PDF with no date and 'prices change' in the footer is telling you how the year will feel.
Keep a shared tracker: source (show / rep / referral / marketplace), documents received, sample date, and a kill/keep. If the tracker is a pile of emails, you will re-ask the same factory three times and look like a broker.
No current COI. No W-9. Incoterms that say 'FOB' with no port and no year. A wire to a name that does not match the invoice. A sample that smells, flakes, or does not scan. A refusal to name a U.S. reference in your channel. A MAP story that is 'don't worry about it.' Any two of those and you stop. One of those and you pause until it is fixed in writing.
Gray-market tells: they will not say who the importer was; mixed date codes in one lot; serials that the brand portal does not recognize; a price that is 30% under authorized and 'cash is better.' Authorized brands will confirm or deny an account if you ask. Ask.
IRS Form W-9 is not optional because they are overseas — if you pay a U.S. entity, you need it. If they are foreign, your broker and CPA will tell you what replaces it. Paying 'the guy at the booth' is how you fund a stranger.
Order the inner that will mis-pick, the flavor nobody wanted last year, and the pack you will actually pick — not the display they put under lights. Check count, labels, GS1 scan, case pack versus the sheet, and whether the documents match the carton. A pretty sample and a dirty first PO is a known pattern.
Time the sample like a live PO. If they quote 10 days and arrive in 22, believe the 22. Write it on the qualification sheet. Lead-time honesty starts at the sample, not at the QBR.
Call two references with a script: OTIF last quarter, claim behavior, whether they still send a human, hidden fees. References they hand-pick will be polite. Ask those polite people who else you should call. The second name is the useful one.
Baseline: on-time ship, fill, defect rate, claim-days to credit, and hours to get a human on a miss. Share the baselines before the first live PO so 'we never agreed to that' cannot appear in month two.
Worked 90-day. Factory A hit 96% OTIF, 0.8% defect, credits in 11 days. Factory B hit 81% OTIF, 3.1% defect, and a claim that sat 37 days. B was 4% cheaper on the sheet. A was cheaper on the P&L. B went to backup on one SKU or exit. Do not average them into 'the vendor base.'
Do not give a new factory your A-item volume in week one. Give them a lane they can miss without closing Thursday. Promote them when the numbers say so. Demote them the same way.
If the line is branded, start the authorization packet the same week as the sample. Brands evaluate coverage, credit, and whether you will protect MAP — not your enthusiasm. A deal pallet from a diverter while you 'wait on authorization' is how you get the letter and the termination in the same quarter.
Keep gray product out of the same bin as authorized. Mixing lots is how a warranty claim becomes your problem and a brand audit becomes a bad afternoon. Separate locations. Separate item numbers if you must. Better: do not buy the gray.
When a factory offers exclusivity, read the volume you must hit and the territory they will actually protect. Exclusivity you cannot fulfill is a lawsuit with extra steps. Exclusivity they will not enforce is a poem.
Price the motion. Owner time 6 hours a week × 12 × $75 = $5,400. Show or travel $3,000. Samples $1,200. You should exit with two qualified sources on the A family and a kill list. If week 12 is still 'waiting on a packet,' the list was wrong or you were polite to ghosts. Stop and rebuild the list.
Supplier-funded opening orders change the math only if you file the bill-back. Free goods you then give away train the door that your price is optional. Put free goods on a first-order minimum.
The SBA local assistance map is a cheap way to sit in rooms where other operators already complain about factories. Listen for names. Do not pitch.
A U.S. authorized wholesaler will have a W-9, a COI, a price list with a date, and a lead time measured in days. A factory will have MOQs, Incoterms, and a longer clock. A trader will have a WhatsApp, a stock photo, and a price that only works if someone else already owns the risk. Ask 'who is the manufacturer of record and who is the importer of record?' If they cannot answer both, you are talking to a trader. Traders can be useful for a one-lot C item. They are a bad primary on an A item.
When the responder is a wholesaler, ask which brands they are authorized to sell and whether they will say so in writing. A wholesaler selling you a MAP brand they are not authorized on has just handed you gray product with a nicer invoice. Confirm with the brand if the dollars matter.
When the responder is overseas, do not skip the U.S. packet because 'they are a factory.' You still need a payee story, a term with a port, and a sample that survived a real carton, not a courier envelope of heroes. Budget a third-party inspection on the first two live lots if you cannot walk the floor. The inspection is cheaper than a wet layer you will discover on a Thursday.
A hunt that cannot kill names is not a hunt. After the first packet miss or the first red flag, move them to a dead list with a one-line reason: no W-9, gray, MOQ, labels, silence. You will meet them again at the next show. The dead list keeps you from re-opening a closed story because a new rep is charming.
Share the dead list with sales so they stop forwarding 'great deals' you already buried. Hunters will keep sending gray pallets if nobody told them the last one cost a brand letter.
Revisit a dead name only when something material changed — new ownership, a real authorization, a written Incoterm. A lower price is not material. A lower price with the same missing COI is the same stranger.
Written by
James Cole is a wholesale operator who has run distribution P&Ls through first-warehouse launch, inventory turns, trade credit, and EDI-backed accounts.
Published June 24, 2026 · Last reviewed September 21, 2026
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